Customer Experience Certification Workshop free download

Customer Experience Certification Workshop free download
Customer Experience is fast becoming the industry standard in marketing, and HR (employee experience) Many companies have set up departments within their organisations to focus on Customer Experience . Unfortunately there aren’t too many people who have much knowledge of Customer Experience (CCX) The 12-Steps to developing a great CEM programme are outlined in the workshop . The workshop will discuss the benefits of CEM for an organisation, the benefits and the value of CX (CX) and the importance of customer experience management (CEM) The workshop includes a customer journey map and the 12-step guide to CEM (CCXP) and how to get CX certification .

What you’ll discover in Client Experience Accreditation Workshop

  1. The difference between consumer experience (CX) as well as Customer Experience Monitoring (CEM)
  2. The benefits of CEM for an organisation
  3. Consumer Journey Mapping
  4. Instances of Best technique companies as well as how they reached be the most effective
  5. The web link between Consumer Experience as well as Customer Loyalty
  6. The 12-Steps to developing an excellent CEM program
  7. Just how to get Qualified (CCXP)

Description

Client Experience is fast becoming the industry standard in marketing, and also HR (staff member experience). Several firms have actually set up divisions within their organisations to focus on Consumer Experience. Business have also established Director as well as VP degree placements for Consumer Experience. Regrettably there aren’t way too many people who have much expertise on Customer Experience. Subsequently the need for individuals with consumer experience knowledge (and also qualification) is really high.

I have actually been supplying this workshop to clients throughout the world for over a decade now. This workshop will take you from learning the fundamentals of Customer Experience, all the way to advanced topics within Customer Experience. Generally charged at $2000 for a workshop, this program is being provided on Udemy at a reduced price! The video clips in the workshop are in fact modified recordings from real workshops that I’ve provided. That suggests you will get the same worth, as somebody that went to the live variation of the workshop.

Who this course is for:

  • Customer Engagement Managers / Directors
  • Business Owners & Entrepreneurs
  • Customer Service Managers / Directors
  • Customer Experience Managers / Directors
  • Head / Director of Customer Insights
  • Social Media Managers
  • Senior Marketing Managers / Directors
  • Chief Customer Officers
  • Vice President of Marketing
  • General Manager
  • Director of Business Development
  • Director of Operations
  • Directors / MDs / CEOs
  • Brand Managers
  • Senior Executives
File Name :Customer Experience Certification Workshop free download
Content Source:udemy
Genre / Category:Marketing
File Size :6.91 gb
Publisher :Dr Osman Khan
Updated and Published:06 Jun,2022
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File name: Customer-Experience-Certification-Workshop.rar
File Size:6.91 gb
Course duration:10 hours
Instructor Name:Dr Osman Khan
Language:English
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