JIRA Service Desk 4 small business and beyond free download

JIRA Service Desk 4 small business and beyond free download
Course includes tips & tricks for use immediately JIRA Service Desk . Learn how to setup, configure and use a service desk for small business and beyond . Set up and configure Service Desk leveraging core ITIL processes and key support capabilities . Use Service Desk specific functions like SLA’s, Automations, Queues and KB . Use service desk on Cloud and on Premise to manage common requests submitted through a custom portal or via email: like employee onboarding tasks, purchase requests, travel requests, etc. Set up a Service Desk on Cloud or on the premises . Use this course to create and adapt your Service Desk or Help Desk needs: in other words, your first support line .

What you’ll find out in JIRA Solution Desk 4 small business and past

  1. Create terrific Customer support Desk experience in order to help your customers as well as catch their feedback with a customized website or using e-mail
  2. Configure powerful Help Desk in order to take care of common demands submitted through a custom-made portal or via e-mail: like staff member onboarding jobs, acquisition demands, travel requests, and so on.
  3. Arrangement you JIRA Solution Desk leveraging the core ITIL procedures as well as vital support capabilities.
  4. Arrangement JIRA Service Desk on Cloud and on Facility
  5. Use JIRA Solution Workdesk details features like, SLA’s, Automations, Queues as well as KB

  • There are no prerequisites, this course includes suggestions & & techniques for use promptly JIRA Service Workdesk

Description

In this program you are going to find out how to arrangement, set up and also utilize a JIRA Service Workdesk.
Grasping basic understanding about JIRA Solution Desk, you’ll have the ability to produce as well as adjust your Solution Desk or Help Workdesk Requirements: in other words, your initial assistance line.

Our target cover both IT as well as non-IT department, like Legal, HR or Governance. In our experience, not just IT department might benefit from Solution Workdesk. As an example, human resources division can handle their main procedures like recruiting, switch of duties, termination or retired life, and so on.

Who this course is for:

  • IT Department that needs to handle incidents and changes with built-in ITSM workflows that increase your teams’ efficiency and integrate seamlessly with existing JIRA projects.
  • Non-IT Department (like HR, Governance, etc) that want manage employee onboarding tasks, purchase requests and other common requests submitted through a custom portal or via email.
  • All those who have to assist customers and capture their feedback through a custom portal or via email.
  • Who wants to fast learn how JIRA Service Desk works.
File Name :JIRA Service Desk 4 small business and beyond free download
Content Source:udemy
Genre / Category:Office Productivity
File Size :2.77 gb
Publisher :Training 4 Company
Updated and Published:03 Mar,2022
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File name: JIRA-Service-Desk-4-small-business-and-beyond.rar
File Size:2.77 gb
Course duration:5 hours
Instructor Name:Training 4 Company
Language:English
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