Managing Difficult Conversations with skill and confidence is an essential part of being an effective manager . This course aims to remove the fear factor from difficult conversations and show how the right approach can help turn that tough talk into a constructive dialogue . Having the skills and confidence to handle difficult conversations with staff is an important part of the job of a manager . Learn how to avoid common mistakes we make when having a difficult conversation and how to use key communication skills to avoid them and find mutually acceptable and sustainable solutions . Use the skills you need to be able to use to deal with difficult conversations to avoid the most common mistakes you can make when you’re in a difficult situation .Authentication failed. Unique API key is not valid for this user.
Who this course is for:
- Anyone who wants to learn about how to approach a conversation that may be challenging and ensure that it reaches a positive and constructive conclusion.
- The course will be of particular interest to managers, team leaders and business owners.
|File Name :||Managing Difficult Conversations with skill and confidence free download|
|Genre / Category:||Personal Development|
|File Size :||2.49 gb|
|Publisher :||Skill Boosters|
|Updated and Published:||05 May,2022|